Privacy Policy

B.A.S.T. Clothing is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and is part of our  Terms and Conditions.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site. This includes information provided at the time of creating an account, subscribing to our email offers and catalogues, placing orders or requesting further services, including your name, address, phone number, email address and credit/debit card details.
  • If you contact us, we may keep a record of that correspondence.
  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site and the resources that you access.

USE OF COOKIES

From time to time, we may collect anonymous information about your browsing behaviour on our site in order to improve our service to you. We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. If you register with us or if you continue to use our site, you agree to our use of cookies.

We take your privacy seriously and the type of information that is collected by us and our trusted partners on our behalf is anonymous and does not include any personally identifiable information. In addition to assisting in making our site work more efficiently, cookies are used to track the patterns of behaviour of visitors to our site.

You may block cookies by activating the setting on your browser which allows you to refuse all or some cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

We use cookies to offer you personalized advertising. You can also opt-out of this at any time by changing your privacy setting at your browser.

PERSONAL INFORMATION

The personal information which we hold will be held securely in accordance with our internal security policy and the law. Access to customer account information is limited to staff who require immediate access to process orders. We use full login and password controls to protect the information held. Our site uses secure server software to protect your information. All information is encrypted and protected in accordance with the law.

Unfortunately, the transmission of information via the internet is however not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk.

HOW WE USE INFORMATION

We may use information held about you in the following ways:

  1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
  2. To provide you with information, products or services that you request from us or which we feel may interest you.
  3. To carry out our obligations arising from any contracts entered into between you and us.
  4. To inform you of any special offers, competitions and promotions.
  5. To send you catalogues or other printed marketing materials.

We will not send you a printed catalogue or email offers unless you agree to it. If you do not wish to receive a catalogue or email offers, please indicate that you do not wish to receive email or catalogue offers when registering online, click the unsubscribe link on email offers, or let us know when ordering over the phone.

DISCLOSURE OF YOUR INFORMATION

From time to time and only with your permission, we may disclose your information including name, address and email address available to other companies whose products are similar to ours. We will not pass your personal details on to a third party for marketing purposes unless you agree to it. If you do not wish to receive any third party mailings, please un-tick the third party marketing preference box when registering online or let us know when ordering over the phone.

In addition, we may disclose your personal information to third parties:

  • As is necessary to process your transaction.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions; or to protect the rights, property, or safety of B.A.S.T. Clothing, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us or by unsubscribing from our email newsletters . You have the right to access information held about you. Your right of access can be exercised in accordance with the Act.

CONTACT US

We welcome your questions, comments and requests regarding our Privacy Policy. If you need more information about our privacy policy or if you need assistance unsubscribing from our email newsletters and/or catalogues, please send us an email or give us a call.

TELEPHONE

  • Call: +44 20 76848321 or +34644313703
  • Office hours are 9:30 am to 5:00 pm Monday to Friday. We are closed on weekends and on bank holidays.
  • To reach us outside normal business hours, leave a voice message and we will return your call or send us an email.

EMAIL

  • Send your message to hello@bast-clothing.com